What to do during a power cut

First steps

Check whether neighbours are affected. If it's just you, check your fuse box.

Call 105 — the free UK power cut number — to report it and get updates.

Use torches or LED lanterns rather than candles.

Keep food safe

Keep fridge and freezer doors closed. A full freezer usually stays frozen for around 24–48 hours.

Eat chilled food first, then move to your no-cook cupboard supplies.

Stay warm and informed

Layer clothing and gather in one room.

Use a battery or wind-up radio for local updates. Keep your phone charged with a power bank.

Check on elderly or vulnerable neighbours.